FREQUENTLY ASKED QUESTIONS

I saw the event isn’t happening this weekend. When is the reserve day for the event? 

  • Monday, 24 October, 2022. 

 

What is a reserve day? 

  • We implement a reserve day in the event of adverse weather conditions, so the competition can take place on another day where weather conditions improve. 

 

What time does the event start on Monday? 

  • Main doors open at 3 pm local time with the event commencing at 4 pm local time. VIP ticket holders will be able to enter at 1:30 pm local time for the VIP track walk experience. 

 

What can we expect on Monday? 

  • Monday will feature all disciplines and combine Saturday and Sunday’s program into one day. The competition schedule has not yet been finalized but will be issued as soon as confirmed. 

 

I am not able to attend on Monday. Am I eligible for a refund? 

  • Please refer the terms and conditions of ticket purchase regarding reserve days. If any further questions about your ticket, please contact Ticketek directly at 13 28 49. and they will be able to assist you.  

 

I bought a ticket for Saturday and was scanned into Suncorp Stadium. What happens now? 

  • Your ticket purchase is still valid for our Monday reserve day and Ticketek will be reissuing your ticket for Monday entry. Please look out for an email directly from Ticketek with the reissued ticket. 

 

I bought a ticket for Sunday. Does that mean I can attend on Monday? 

  • Yes, your ticket will be reissued by Ticketek so you’re able to attend on Monday. Please look out for an email directly from Ticketek with the reissued ticket. 

 

I bought a 2-day weekend ticket. What happens now? 

  • Your weekend ticket purchase is still valid for our Monday event. Ticketek will reissue you tickets to Monday’s event. Monday will feature all disciplines and combine the weekend’s program into one day.  Please look out for an email directly from Ticketek with the reissued ticket. 

I purchased a VIP ticket. Will I still be able to attend the VIP track walk? 

  • Yes, VIP doors will open at 1:30 p.m. and your VIP track walk experience will be honored.  
     

I won tickets to the event. How do I get new tickets? 

  • Ticketek will reissue tickets to you directly. If you have any additional questions, please contact your vendor directly for more information. 

 

Can I still watch the event from home? 

  • Yes, the event will be streamed on Nitro Circus YouTube and Facebook in the United States and on Fox/Kayo in Australia.  

 

I don’t see my question answered above. What should I do? 

  • We will be making announcements on our Nitro Circus & Nitro World Games social media channels, so please stay informed by checking back regularly. If you need further assistance, please contact info@nitrocircus.com.